Careers at Vengrid

  • About the Role
    Vengrid Networks is seeking a dependable, self-motivated Field Technician to provide onsite and remote IT support across client properties, including low-income and senior housing communities.

    This field-based role blends technical support, hands-on installation, and client-facing communication. We’re looking for someone mechanically inclined, adaptable, and reliable.

    Key Responsibilities

    • Resolve support tickets via our internal system

    • Determine whether assistance should be remote or onsite

    • Lead weekly dispatches for efficient service coverage

    • Provide basic technical helpdesk support

    • Install and repair low-voltage wiring and IT equipment

    • Troubleshoot networking and electronic system issues

    • Maintain clean and safe work environments

    • Communicate effectively with clients and our team

    • Handle last-minute schedule changes with professionalism

    Qualifications

    • 2+ years in IT support, help desk, or field tech roles

    • 1+ year of experience with low voltage wiring or installations

    • CompTIA A+ Certification preferred (or equivalent experience)

    • Valid NYS Driver’s License and clean record

    • Ability to lift 50 lbs and work in onsite environments

    • Strong communication, time management, and troubleshooting skills

    • Willing to travel between sites (75% of the time)

    Compensation & Benefits

    • Hourly pay: $22–$25 (based on experience)

    • 401(k) with company match

    • Health, dental, vision, and life insurance

    • Paid time off, vacation, and holiday pay

    • Company van, tools, and gas card provided

    • Performance bonuses and commission opportunities

    • Optional on-call shifts with additional compensation

    Schedule Options

    • Full-time or part-time availability

    • Flexible 4, 8, 10, or 12-hour shifts

    • Day, evening, or overnight shifts available

    • On-call preferred but not required

    • Weekday and weekend shifts available

    About Vengrid Networks
    Vengrid Networks is an ISP/MSP provider for multi-unit residential properties. We’re passionate about providing accessible, efficient tech support to the communities that need it most. We value field expertise, integrity, and consistent service.

    📩 To apply, email your resume and cover letter to careers@vengrid.org.

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